Any Operating System ⁰

You can be running any Operating System (OS) from Apple to Linux. As long as you have internet access you can run our estimator.

All Major Browsers ⁰

Almost any browser will work. All you need is Javascript, CSS and HTML and you’re estimating with the best of em!

You can not use a text only browser.

Agreement Types ⁰

Service Agreement Components	Full Coverage Plus	Full Coverage*	Full Labor	Standard PM	Test & Inspect
Test & Inspection
Maintenance Labor
Repair & Replacement Labor
Emergency Labor
Small Parts & Components
Major Repair Parts
Non-Maintainable Items
* Also available as Full Coverage that eliminates the compressor coverage while keeping the other parts.

Maintenance Profits ⁰

One of the key elements of obtaining higher profit in the maintenance business is the ability to predict the future. When you are able to accurately, within 2-3%, predict your future revenue you are also able to predict labor, material and administrative costs more accurately. If you know exactly how much revenue you were going to generate next year you could plan every penny of your expenses in a way that maximized your profit dollars. Having this level of predictablitiy provides you with…

• The knowledge of how many technicians you will need months in advance.
• Since you know, in advance, how many technicians you need, you will rarely get into a crisis-hiring situation.
• Since you never get into a crisis-hiring situation, you have the time to “hand pick” the technicians you want working for your company.
• Being able to “hand pick” your technicians means you will have the best trained, highest skilled technicians in your market.
• Having the best-trained highest skilled technicians in your market means you can charge more for your maintenance agreements and other services.
• Charging more for your services means you can afford to buy the latest in tools, test equipment, and training for your people.
• Providing the best for your people means your reputation as a quality company will improve, and you will continue to attract the best people the industry has to offer.

The benefits are endless, continuing to build your revenue stream and profits year after year.

In reality, with a maintenance based business you are not so much predicting your future as you are inventing it. You have little control over where projects and/or emergency service comes from, it just shows up depending on the economy, the weather and equipment failures. When it come to generating revenue from maintenance agreements its a completely different story. When selling maintenance…

• You dictate when agreements are sold
• You dictate where they are sold
• You dictate to whom they are sold
• You dictate for how much they are sold
• You dictate when the work occurs

Why Maintenance ⁰

Maintenance agreements provide a service organization with the single most predictive source of revenue. They generate a recurring flow of cash, with little or no recurring sales effort or cost.

Maintenance agreements have an additive affect on your total revenue, in that they produce revenue from year to year as long as you perform and keep the customer. For example: ten hours invested in selling a $50,000 project will not return as many profit or revenue dollars as ten hours invested in selling a $10,000 maintenance agreement.

The extra/spin-off work generated by maintenance agreements has proven itself to be an extremely consistent and predictable ratio. Service organizations with a large maintenance base can expect $2-5 in extra/spin-off work for every dollar in maintenance revenue.

PM Growth

Project Growth

Emergency Service Growth

Therefore, in comparison the ten hours invested to sell the maintenance agreement will generate a very predictable $30-60,000 per year, for as long as you keep the agreement. Many times, agreements stay in effect for over 7 years. This brings the potential total revenue for the maintenance agreement to over $500,000. As for the $50,000 project, well, it might generate more revenue, but since it is not predictable who knows?

Emergency service falls into the same category as project sales. It is unpredictable, does not have the additive effect on revenue like maintenance and is far more difficult to manage than either projects or maintenance.

When is comes to management of these 3 revenue streams maintenance is the clear winner as well. Projects come in a distant second place while emergency or demand service hasn’t even left the starting blocks.

You plan the number and duration of every maintenance agreement visit well in advance, even years in advance in some cases. Projects might be planned a week or two in advance and emergency service well it isn’t planned at all.

Add all three revenue streams together, with the sales focus heavily point in the maintenance agreement direction and your growth and profits will be fantastic!

No Setup Fee ⁰

Unlike most online software companies, My Service Builder does not charge an up front fee. These companies tell you it’s for for setup or configuration. In reality the up front fee these companies charge is no more than a commission paid to the sales representative.

Dirty Secrets of Software ⁰

There are a couple things you should know about all those Microsft Access programs. They typically include a little file named “MouseHook.dll”. If you are using a MS Access estimating system check your hard drive by doing a search. Then do a Google search on “MouseHook.dll”. You may not want to keep the files on your computer. You can look here or here to see what other think about this non-Microsoft File.

The days of installing software are gone!
Don’t put anything on your computer you don’t need to.
It slows your system down.
NOBODY likes a slow computer!

Yet another little file they like to add is named IP2Lib32.dll, this tool lets them collect personal data from your hard drive. You should search for it on your drive as well. You can see what others think of this file here. According to some experts the IP2Lib32.dll files is considered malware.

Using MSB Estimator is much safer. We don’t put any files on your computer except service agreement documents you download. Additionally, MSB Estimator does daily backups of your job files for you. So your data is always safe. Just jump on another computer, pull up the MSB Estimator website and you’re back to work.

Top 10 Reason Your Computer Is Slow ⁰

1. Startup Overload – As you add/install programs, they all claim a start-up status. The more programs you have installed the slower your computer runs.
2. Spyware – Little files like “MouseLook.dll” and “IP2Lib32.dll”. These programs run stealthily in the background taking up system resources. They also send information back to their owner.
3. The Registry – The Registry is the master control center for your Windows operating system. A bloated registry happens as you install more and more software. It can and does cause extreme performance problems including, slow system startup, slow system shut down and slow application startup. A bloated Registry is the result of installing and uninstalling software. Many software applications leave little bits and pieces behind after they afre uninstalled.
4. Fragmented Hard Drive – Over time your files get scattered all over your hard drive. This means the hard drive has to hunt down all the pieces before it can open the file. This also happens as a result of installing and uninstalling software.
5. Poor Software – A large number of software applications are bloated with files. These files are often objects of viruses and malicious applications. Microsoft Access was written so the average Joe could build software applications. What is worse is the below average Joe started writing them too.
6. Leftovers From Removed Programs – Every time you remove a program from your computer it leaves little pieces behind. Not only in your Registry of actual files too.
7. Page File – In Windows the Page File is a temorary source of memory for system processes.
8. Temporary Files – These are created for several reasons, like installing software, uninstalling software and opening and closing files. The more of these you have the slower your computer gets.
9. Viruses – You know what these are.
10. Hardware Issues – You know what these are too.

As you can see most of the problems associated with a slow running computer are from software installations. Using web based or hosted software will save you significant dollars.